Contractor Change Orders: What to Document Before Work Changes
· Homeowner guide · 2 min read
Renovation scope can change when you choose a different finish, uncover a hidden condition, or decide to add work. A quick verbal agreement can leave everyone remembering a different price or schedule. Set up a written change process before the first day on site.
Describe the exact change
Identify the original item and the new work in plain language. Include locations, dimensions, quantities, material specifications, finish, and what will be removed or restored. If a drawing, photo, or product selection clarifies the request, attach it and label its date or revision.
Separate cost components
Ask for the added or credited labor, materials, delivery, disposal, taxes, and any affected allowance. If the final amount depends on discovery or selection, request the calculation method and a not-to-exceed amount where appropriate. Do not treat a vague “time and materials” estimate as a final price unless the contract explains how it is tracked and capped.
Record schedule and downstream effects
Ask whether the change affects ordering, inspections, access to another trade, or the planned completion date. Capture revised milestones and any work that cannot proceed until you make another choice. This makes a small finish decision less likely to surprise you later in the schedule.
Confirm approval and keep one record
Before changed work begins, document who requested it, who priced it, who approved it, the approval date, and the revised total. Keep the signed change with the original agreement, estimate, and invoices. If there is a disagreement, pause and compare the written records rather than relying on memory.
The FTC's contractor guide describes a change order as written authorization that can affect cost and schedule, and recommends clear written contract terms. Local contract rules vary. Use our contractor directory to find firms to interview and ask how they document changes.
Frequently Asked Questions
- What is a change order?
- It is a written record of a change to the originally agreed work. It should make the new work, price, schedule effect, and approval clear before the changed work proceeds.
- Can a contractor start changed work before I approve the cost?
- Your contract and local rules govern the process. Ask that any added work and cost be documented and approved in writing before it proceeds, except where immediate action is needed to protect people or property.
- Should a change order include a new completion date?
- If the change affects timing, ask for the expected schedule impact and any revised milestones in writing.